Passenger Report IndiaDocument. Verify. Report.
Passenger-first · Evidence-led · Moderated

Report ride-booking issues responsibly.

A privacy-conscious reporting platform for passengers to document what they personally experienced, submit evidence privately, and send reports into moderation before anything is published.

This platform does not publish unreviewed submissions and is not designed for harassment, doxxing, or public shaming.

What you can report

Common ride-booking issues

Cancellation pressure

Driver asks you to cancel your original app booking.

App switching

Driver asks you to install or use a different ride-booking app.

Fare or payment dispute

Driver refuses the shown fare, asks for extra money, or changes payment terms.

Ride refusal

Driver refuses to continue after accepting the ride.

Counts of reports sent to this service. They are not official statistics for any city, company, or service.

Privacy by default

Original evidence stays private.

Only a moderator-approved, privacy-redacted derivative should ever become public. Passenger identity, exact home address, private contact details, and full number plates are not shown publicly by default.

Original evidence Private
Automated privacy processing Protected
Moderator review Controlled
Public-safe derivative Publishable
Submit a report

Report an incident

Describe only what you personally saw, heard, or experienced.

    1. Incident type

    What was the main issue?
    Did anything else happen? (optional)

    2. Incident details

    State code, district number, series, number

    3. Evidence

    Upload booking screenshots, chat screenshots, fare screens, trip details, vehicle photos, or other relevant evidence. Files are uploaded privately after you submit. Location and other hidden details are removed, and evidence is never published.

    File names can reveal personal details, such as your name or phone number. They are replaced with neutral names (evidence-1.jpg) when you submit.

    Your answers are saved as a draft in this browser, but evidence files are not.

    Only moderators can see your evidence, through links that expire after a minute. It is used to check your report and is deleted with it.

    4. Review & consent

    Check your answers. Use Edit to change anything before you submit.

    Before you submit, confirm each statement
    What this means

    Only report what you saw, heard or experienced yourself. Intentionally false reports are removed and may have legal consequences.

    What this means

    Moderators read your report and check your evidence privately. Evidence is used only to verify the report and is never published.

    What this means

    Your name, contact details, exact address, full vehicle number and original evidence are not published. A moderator prepares the public summary, and nothing is published without moderator approval. An approved summary may also be posted from our official account on X.

    What this means

    The Terms set the rules for reports, moderation and publishing. The Privacy Policy explains what data is kept, where, and for how long.

    Read the Terms and Conditions · Read the Privacy Policy

    Your report

    Check your report’s status

    The access token was shown once, when this report was submitted, and cannot be shown again.

    To protect your privacy, this page does not show report details. Enter your reference ID and access token on the status page to see the status of your report.

    Check report status
    Your data

    Privacy Policy

    Rules of use

    Terms and Conditions

    Your report

    Check report status

    Enter the reference ID and access token you were given when you submitted your report.

    The reference ID from your confirmation, for example PRI-000187.

    The access token was shown once, when you submitted your report.

    Public records

    Published reports

    Only moderation-approved, public-safe summaries appear here.

    These figures and reports represent submissions to Passenger Report India and are not official prevalence statistics for any city, company, or service.

    Moderators

    Admin sign-in

    For invited moderators only. Sign-in needs your password and a code from your authenticator app.

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